Ledger.com/Start® | Getting started — Ledger Support

Entering the world of digital assets requires more than curiosity and enthusiasm. It demands a strong focus on security, clarity, and long-term control. Ledger hardware wallets are designed to provide users with a reliable foundation for managing cryptocurrencies and digital assets in a secure, self-custodial environment. This guide introduces the essential steps, concepts, and best practices involved in getting started with a Ledger device, helping users confidently begin their journey into decentralized finance and blockchain ownership.

Understanding Ledger Hardware Wallets

A Ledger hardware wallet is a physical security device that stores private keys offline. Unlike software wallets or exchange-based accounts, a hardware wallet ensures that sensitive cryptographic data never leaves the device. This approach significantly reduces exposure to online threats such as phishing attacks, malware, and unauthorized access.

Ledger devices are built with a secure element chip, similar to the technology used in passports and banking cards. This chip isolates private keys from the rest of the system and protects them even if the connected computer or mobile device is compromised.

Why Self-Custody Matters

Owning digital assets means having direct control over private keys. When assets are stored on centralized platforms, users rely on third parties to safeguard their funds. Self-custody eliminates this dependency by placing control entirely in the user’s hands.

Ledger wallets support self-custody by allowing users to sign transactions directly on the device. Every transaction must be physically confirmed, ensuring that no action can occur without user approval. This process reinforces trust and accountability while reducing reliance on intermediaries.

Unboxing and Device Integrity

When receiving a Ledger device, verifying its integrity is a critical first step. The packaging should arrive intact and free from signs of tampering. Ledger devices do not come pre-configured, and no recovery phrase is ever provided in advance.

During initial setup, the device performs authenticity checks to confirm that it is genuine. These checks ensure the firmware is official and untampered. If anything appears unusual during setup, users should stop immediately and investigate before proceeding.

Initial Device Setup

Setting up a Ledger device begins by powering it on and following on-screen instructions. Users are prompted to create a new wallet or restore an existing one. Choosing to create a new wallet generates a unique set of cryptographic keys securely within the device.

A personal identification number is selected during setup. This PIN protects the device from unauthorized physical access. It should be unique, difficult to guess, and kept confidential. Multiple incorrect PIN attempts trigger security protections, further safeguarding stored assets.

Recovery Phrase and Its Importance

The recovery phrase is the most important element of wallet security. It consists of a series of words generated during setup that represent the wallet’s master key. This phrase allows complete restoration of funds if the device is lost, damaged, or replaced.

The recovery phrase must be written down exactly as displayed and stored offline in a secure location. It should never be shared, photographed, typed into a computer, or stored in cloud services. Anyone with access to this phrase can control the associated assets without the physical device.

Installing Ledger Live

Ledger Live is the companion application used to manage assets, install apps, and monitor portfolio activity. It serves as the interface between the Ledger device and supported blockchain networks. The application is available for desktop and mobile platforms.

After installation, Ledger Live guides users through device connection, firmware updates, and app installation. Firmware updates enhance performance, add support for new assets, and improve security. Keeping firmware up to date ensures compatibility with evolving blockchain protocols.

Adding and Managing Accounts

Accounts in Ledger Live represent individual blockchain addresses associated with specific cryptocurrencies. Each account is derived from the recovery phrase and remains under the user’s control. Multiple accounts can be created for the same asset, allowing organized management.

Once an account is added, users can receive funds by sharing their public address. Receiving funds does not require the device to be connected, but sending funds always requires device confirmation. This ensures outgoing transactions are intentional and verified.

Transaction Verification Process

Every transaction initiated through Ledger Live must be approved on the hardware device itself. Transaction details such as amount, destination address, and network fees are displayed on the device screen. Users should carefully review this information before confirming.

This verification process protects against malicious software attempting to alter transaction details. Even if a computer is compromised, unauthorized changes cannot be approved without physical confirmation on the device.

Supported Assets and Applications

Ledger devices support a wide range of cryptocurrencies, tokens, and blockchain networks. Each supported asset requires a corresponding application installed on the device. These apps manage cryptographic operations specific to each blockchain.

Applications can be installed or removed without affecting stored assets. Removing an app does not delete funds, as assets remain on the blockchain and can be accessed again by reinstalling the app using the same recovery phrase.

Security Best Practices

Maintaining a secure environment extends beyond device setup. Users should remain vigilant against phishing attempts, fake websites, and impersonation messages. Ledger will never request recovery phrases or private information through email or messages.

Using a clean, updated computer and trusted network adds another layer of protection. Regularly reviewing transaction history and account balances helps identify unusual activity early. Security awareness is an ongoing responsibility rather than a one-time action.

Backup and Long-Term Storage

Proper backup planning ensures uninterrupted access to assets over time. The recovery phrase should be stored in a durable format that can withstand environmental risks such as fire or water damage. Some users choose multiple secure locations for redundancy.

Long-term storage strategies may involve minimizing transaction frequency and keeping the device disconnected when not in use. This approach reduces exposure while preserving full access when needed.

Using Ledger with Web3 Applications

Ledger devices can be used with decentralized applications and blockchain services. When interacting with these platforms, the device acts as a secure signing tool. Transactions are still reviewed and approved on the hardware screen, maintaining consistent security standards.

Users should verify application authenticity and understand permission requests before approving interactions. Transparency and caution are essential when navigating decentralized ecosystems.

Firmware Updates and Maintenance

Firmware updates are released periodically to improve device functionality and security. Updates should be performed using official software and trusted systems. During updates, the recovery phrase ensures assets remain safe even if interruptions occur.

Routine maintenance includes checking device condition, ensuring buttons and screens function correctly, and verifying that backup information remains accessible and legible.

Troubleshooting Common Issues

Occasional issues such as connection errors or app synchronization delays can occur. Most problems are resolved by restarting the device, reconnecting cables, or updating software. Maintaining patience and following structured troubleshooting steps prevents unnecessary risk.

In cases where device replacement is necessary, assets can be fully restored using the recovery phrase on a new Ledger device. This capability highlights the importance of secure backup practices.

Confidence Through Control

Ledger hardware wallets are designed to empower users with direct ownership of their digital assets. By combining offline key storage, physical transaction confirmation, and transparent recovery mechanisms, Ledger provides a strong framework for secure asset management.

Understanding how the device works and following recommended practices allows users to navigate the digital asset ecosystem with confidence. Security is not only about technology but also about informed decision-making and consistent habits.

Final Thoughts

Getting started with Ledger is a deliberate process focused on protection, responsibility, and independence. Each step, from recovery phrase creation to transaction verification, reinforces the principle of self-custody. By taking time to understand these fundamentals, users establish a secure foundation for long-term participation in the blockchain economy.

This guide serves as a comprehensive introduction, helping users move forward with clarity and assurance as they begin managing digital assets through Ledger’s secure ecosystem.